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Where can I find the dimensions for Sklar Peppler furniture?
Dimensions can be conveniently found on the website just by selecting the item that is of interest to you, or emailing sales@sklarpeppler.com.
My dealer has placed an order for furniture/parts? Can I check the status?
Please contact the authorized dealer from whom you placed your order. They will be able to help you find out when to expect your part(s) or new furniture.
Where can I view your product line?
For your convenience, we have included a highlighted sampling of our furniture from the hundreds of styles and wonderful fabrics that are available to complete the living space in your home. You may view the online gallery by accessing the different furniture categories on this website. You may also view our furniture by visiting one of several furniture stores in North America who sell a full range of our products. Their well-seasoned staff of sales personnel and designers will assist you in transforming the rooms in your home into a spectacular living space for your family.
I am interested in a specific style and fabric, can you tell me which authorized retail dealerships will have what I am looking for in stock?
Please be sure to contact your local authorized Sklar Peppler dealer to inquire about a specific piece of furniture that you may be interested in. They may have what you are looking for in stock, or they may be able to place a special order for you.
Can you provide me with pricing information?
All of the independent authorized dealerships establish their own prices regarding our products. Please do not hesitate to visit or contact your nearest authorized Sklar Peppler dealer for more information.
May I purchase directly from the manufacturer?
Sklar Peppler has been manufacturing quality furniture for over 50 years. That’s 50 years of experience doing what we do best. There are more than 300 retail dealerships that can provide home furnishings expertise for you and your family. These dealers are committed to providing you customized room solutions that can express your life stage and style. All of our products are sold exclusively through independent retail dealerships and national chains. We leave the selling to the experts.
Can I purchase fabric or from you?
You can purchase Sklar Peppler fabric from an authorized dealer. Sklar Peppler encourages consumers to decorate to their hearts content. The authorized dealer’s design expertise will be able to assist you with additional ideas or alternatives that may fit your needs and will allow you to purchase the fabric you need.
A friend has a sofa that fits me perfectly, but Sklar Peppler no longer produces that style. May I special order it?
In an attempt to meet the various needs of our customers, we introduce new products three times a year. Unfortunately, to make room for the new styles, we must discontinue some as well. Once we have discontinued a style, we can no longer produce it. Please be sure to visit an authorized Sklar Peppler dealer to try some of the many other styles of furniture Sklar Peppler creates. A sales associate will be able to assist you with a piece of furniture to fit your needs.
If I am experiencing difficulties with the web site, can I contact someone for help?
We want our guests to have a pleasant experience at our web site. If you need assistance, please contact sales@sklarpeppler.com.
I have a question or comment regarding the Web site, whom should I contact?
Your questions or comments are important to us. Please send them to our customer service department at sales@sklarpeppler.com.
How do I clean my fabric?
To successfully clean fabric, it is important to determine the type of fabric and the recommended cleaning code. This information can be found on the identification tag with a cleaning code attached to the furniture. For any type of cleaning, we recommend that a professional upholstery cleaner be contacted.
The following is a definition of the codes you should follow:
WS: Water-based cleaning agents and foam may be used for cleaning. This fabric may also be cleaned with mild, water-free solvents.
W: Water-based cleaning agents or foam may be used for cleaning.
S: Only mild pure water-free dry cleaning agents may be used for cleaning fabric.
X: This fabric should be vacuumed or brushed lightly to remove soil. WARNING: Do not use foam or liquid cleaning agents of any type.
DC: Dry Clean only
How do I care for my leather furniture?
Sklar Peppler offers several different types of leather upholstery for its furniture. If cared for properly, this natural material will maintain its beauty and usefulness for many years. Direct exposure to strong light can cause any leather to fade, so always protect leather from direct sunlight or other intense light sources. Daily or weekly dusting and vacuuming with a brush attachment is recommended for normal maintenance of leather. For detailed information regarding our leather line and its care and maintenance, please refer to the brochure attached to your leather furniture.
My dealer is going to charge me for labor to repair my furniture. Isn’t this covered under my lifetime warranty?
It depends on when you purchased your furniture if labor charges are covered under the Sklar Peppler Lifetime Warranty. To review warranty information, please visit the warranty section on this web site.
If I have a question regarding billing or financing, who should I contact?
Please be sure to contact the independent retail dealer from whom you made your purchase. Sklar Peppler does not handle billing or financing for any of the authorized dealers. Since these dealers establish their own policies and procedures regarding the terms of the sale, billing, financing, etc., any questions regarding the sale of your furniture should be directed to them.
The tailoring on my furniture is not the same as the furniture in the dealer’s showroom. Why?
Since our manufactured furniture allows for some tailoring tolerances, your furniture may not look exactly the same as the furniture in the dealer’s showroom. It is the dealer’s responsibility to ensure that your furniture meets manufacturing specifications before it is delivered to you. If you have questions regarding the tailoring of your furniture please contact the dealer from whom you made your purchase for assistance.
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